ResourcesAustralia's consumer protection agencies have produced a range of educational materials to help you understand your consumer rights and to help you use these rights if something you pay for isn't right.
Your consumer rights
Under the Australian Consumer Law, you have rights when buying products or services, whether you buy something in-store, online, at home or over the telephone.
They include:
- the right to be treated fairly
- the right to be given accurate information before you buy
- the right to cancel a faulty service
- the right to a repair, replacement or refund if something goes wrong.
Resources for consumers with disability
Australia's consumer protection agencies have produced a range of educational materials to help you understand your consumer rights and to help you use these rights if something you pay for isn't right.
Please visit the link below to access these free resources:
https://www.accc.gov.au/focus-areas/information-for/consumers-with-disability